1. Who We Are
Hea Inc. ("Company," "we," "us," or "our") operates the website www.tryhea.com (the"Service"). This Privacy Policy describes how we collect, use, and share your informationwhen you use our Service.
Important: Our Service provides general wellbeing information only. We do not providemedical advice, diagnosis, or treatment. Always consult healthcare professionals for medicalconcerns.
2. Personal Data We Collect
User-generated content including
Age, gender, wellness preferences
Text messages and written communications;
Voice recordings and audio communications;
Files, documents, and images you upload;
Any other data you provide while using our Service
Processed by third-party providers
Information Collected Automatically:
Usage data and analytics
Device information and IP address
Cookies and similar technologies
3. How We Use Your Data
Deliver and maintain the Service
Personalise insights & notifications
Improve and train algorithms
Scientific research with anonymised data
Contract (Art. 6(1) (b)); Explicit consent for voice/health data (Art. 9(2) (a))
Consent; Legitimate interests (Art. 6(1) (f))
Legitimate interests; anonymised where possible
Anonymised data; if re-identifiable: consent/Art. 9(2)(j)
Legal obligation (Art. 6(1)(c))e Data
We implement irreversible anonymisation techniques:
Provide and improve our Service
Process and analyze user-provided content for wellbeing recommendations
Process transactions
Send service-related communications
Comply with legal obligations
Protect against fraud and abuse
We do NOT use information for medical purposes or share it with healthcare providers orinsurers. All user-provided content (text, voice, files) is used solely for general wellbeingpurposes.
4. Data Sharing and Disclosure
We may share information with:
Service providers (under strict confidentiality)
Law enforcement (when legally required)
Successors (in case of merger or acquisition)
We do NOT sell your personal information.
5. Data Security
We implement industry-standard security measures to protect your information, including alltext, voice, and file data you provide. However, no method of transmission over the Internetis 100% secure.
6. Data Retention
We retain personal information only as long as necessary to provide our Service and complywith legal obligations. You may request deletion at any time.
8. Your Rights
All Users:
Access your personal information (including all content you've provided)
Correct inaccurate data
Delete your account and all associated data (text, voice, files)
Opt-out of marketing
UK/EEA Residents (GDPR):
Data portability
Object to processing
Withdraw consent
Lodge complaints with supervisory authorities
California Residents (CCPA/CPRA):
Right to know what information we collect
Right to delete
Right to opt-out of sale (we don't sell data)
Non-discrimination
8. International Transfers
We are based in the United States. If you use our Service from outside the U.S., yourinformation will be transferred to and processed in the U.S. We use appropriate safeguardsfor international transfers.
9. Children's Privacy
Our Service is not intended for individuals under 18. We do not knowingly collect informationfrom children.
10. Cookies
We use essential cookies for Service functionality and analytics cookies to understandusage. You can control cookies through your browser settings.
11. Discalimers
No Medical Services: We are NOT a healthcare provider and do NOT provide medicalservices. Our Service is for general wellbeing purposes only.
Limitation of Liability: TO THE MAXIMUM EXTENT PERMITTED BY LAW, HEA INC.SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, ORCONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SERVICE.
12. Governing Law
This Privacy Policy is governed by Delaware law. Any disputes shall be resolved throughbinding arbitration in Delaware.
13. Changes to this Policy
We may update this Policy from time to time. We will notify you of material changes via emailor Service notice.
14. Contact Us
Hea Inc.
By using our Service, you agree to this Privacy Policy.
